Support
Something at the door? Here are quick answers to the most common questions.
When does the game come out?
Soon, on iPhone and Android. There is no date yet: as soon as it is in the stores, this site will link to them.
How do I play?
Someone rings. Check them with your doorbell's tools, then slide the bolt right to open or left to leave them outside. You can try it right here.
Will the game be free?
It is planned to be free to download, with videos you can choose to watch, an occasional ad between nights and in-app purchases. Nothing in the shop wins a night by itself.
How do I remove the ads?
Buy No ads in the game's shop: the ads between nights go away for good. The reward videos stay, and you only see one when you choose to.
I changed phones. How do I get my purchases back?
Open the shop in the game and tap Restore purchases, with the same Apple or Google account you bought them with. No ads and the starter box come back. Your nights are saved on the device: they only reach a new phone if you restore a backup of the old one.
How do I change my choices about ads?
In Europe, open the game's settings and tap Privacy and ads. There is more in the privacy policy.
How do I delete my data?
Everything the game keeps is on your device: deleting the app deletes it. We hold nothing of yours.
The demo doesn't start or runs slowly.
It needs a recent browser, such as a current Safari, Chrome, Edge or Firefox. Try closing other tabs. On phones, Low Power Mode can lower the frame rate.
The demo has no sound.
Check the sound button at the top of the page and, on an iPhone, the silent switch.
I found a bug. How do I report it?
Write to us with your device model, what you were doing and what happened. A screenshot or a short video helps a lot.
Still at the door?
Write to us at [email protected] and we'll get back to you as soon as we can.